Apr 27, 2025

J-FIT Charge Wi-Fi Terms of Use

Benefit Japan Co., Ltd. (hereinafter referred to as "our company") has established the following terms of use (hereinafter referred to as "these terms") for J-FIT Charge Wi-Fi (hereinafter referred to as "this service") and will provide this service to users in accordance with these terms.

Article 1 (Service)

Users can use the service by using terminal equipment (hereinafter referred to as "Terminal Equipment") and eSIM sold by our company.
By completing the service activation procedure specified by the Company, the User can use the Service through the line provided by Urocomm International Limited (hereinafter referred to as the "Mobile Phone Carrier"). Details of the Service content are as shown in Article 9 (Service Content).
The Company may change the contents of this Service or these Terms of Use without obtaining the consent of the User. In such a case, the Company will notify the User of the contents of the change in advance on a web page designated by the Company.
For this service, a contract will be concluded for each line used by the user.

Article 2 (Changes to these Terms)

Our company may change these terms without obtaining the consent of the user. In such cases, the terms of provision of the service will be governed by the changed terms. In such cases, we will notify you of the changed terms by appropriate means, such as by posting them on our website.

Article 3 (Communication area of this service)

The communication areas for this Service shall be the same as the communication areas of SoftBank Corp., NTT Docomo, Inc., KDDI Corporation, and Rakuten Mobile, Inc.
This service can be used only when the connected terminal device is within a communication area. However, even if you are within the communication area, communication may not be possible in places where radio waves are difficult to transmit, such as indoors, underground parking lots, behind buildings, tunnels, mountainous areas, etc.
If a user who has agreed to these Terms and Conditions and entered into a service contract for the Service incurs damage as a result of using the Service, even if the Company is found to be negligent, the Company will only be liable for damages that are direct and normally arising from the use of the Service and will not be liable for other special damages, lost profits, etc.

Article 4 (Communication area and restrictions of the Service)

If you reach the data limit of your contract, your communication line will be suspended. If you purchase additional data, you will be able to use it by noon on the business day following the purchase date.
When communication traffic becomes significantly congested, we may restrict communication time or communication usage in specific areas.
This service is a telecommunications service that connects to the Internet by interconnecting with wireless data communications using lines provided by mobile phone carriers. The communication speed of this service is best effort (maximum speed according to the standard), and the theoretical maximum speed is not guaranteed as the effective speed. Communication speeds may vary depending on the communication environment and congestion.
In order to provide a fair service, we may control communication speeds and optimize communications (such as compressing the file sizes of videos played in browsers or apps, downloading large files, connecting to other devices, etc., which generate large volumes of communication and may hinder the provision of fair service to other customers), but users cannot claim any damages from us for any restrictions on communication time, etc.
If the communication time in a certain period of time exceeds the time specified by our company, or if the communication volume in a certain period of time exceeds the volume specified by our company, we will restrict that communication.
In order to limit communication time, etc. as stipulated in this Article, we may collect, analyze, and store information related to communications.
We shall not be liable for any damages arising from the use of Internet connection services provided by mobile phone carriers, unless such damages are caused by our willful misconduct or gross negligence.

Article 5 (Establishment and Term of Contract)

The contract will be concluded when the user completes the application process as specified by our company and receives a notice from our company accepting the application. However, if the application is made at a store, the contract will be concluded when our company or our agency delivers the product to the user.
The User may use the Service for 365 days, counting from the day the User starts up the Terminal Device.
Notwithstanding the preceding paragraph, if the User purchases additional data communication volume through the Company's designated web page, the User may use the Service for 365 days, starting from noon as stipulated in Article 4, Paragraph 1.
Except for reasons attributable to our company, we will not be able to accept returns or exchanges for this service after the product contract has been concluded.

Article 6 (Changes to Notification Items, etc.)

If there are any changes in the information you have provided us with (such as your name, address, billing address, credit card information, telephone number, or email address), you must promptly notify us in accordance with the procedures specified by us.
Even if a user suffers a disadvantage, such as a notice from our company not reaching the user due to failure to make the notification under the preceding paragraph, our company shall not be liable in any way, and notices from our company shall be deemed to have been received at the time they should normally be received.

Article 7 (Succession of User Status)

In the event that the rights and obligations of a User are transferred as a result of a corporate merger, etc., the User's status will also be deemed to be transferred, and the corporation surviving the merger or the corporation established through the merger will promptly notify the Company of this, attaching documents to prove this, in accordance with the procedures specified by the Company.
In the event of the death of a user, this Agreement shall be terminated or succeeded to by the heir, and the heir may choose either option. However, the Company may claim fees, etc., unless it receives notice of the termination of the Agreement from the heir, etc. of the user.
In the case of the preceding paragraph, if an heir wishes to succeed the User's status, he/she shall promptly notify the Company in accordance with the procedures specified by the Company, attaching documents proving that he/she is the legitimate heir.
In the case of the preceding paragraph, if there are two or more heirs, one of them shall be designated as the representative to our company and notified. The same shall apply when there is a change to this.
Until the representative is notified as set forth in the preceding paragraph, our company may designate one of the heirs as the representative.

Article 8 (Termination by the Company)

If a User falls under any of the cases in Article 13 (Suspension of Use), and the Company determines that such conduct is significantly interfering with the performance of the Company's business, the Company may immediately terminate this Agreement without suspending the User's use.
If the Company becomes aware that a User has filed for bankruptcy, civil rehabilitation, or application of the Corporate Reorganization Act, or any other similar event, the Company may terminate this Agreement.
If we determine that the User's financial condition has clearly deteriorated and that it is difficult for the User to pay the fees for the Service or fulfill other obligations, we may terminate this Agreement.
If the Agreement is terminated pursuant to any of the provisions of the preceding paragraphs, all debts owed to the Company, including fees, will automatically become due and payable by the User immediately.

Article 9 (Service Contents)

We may optimize communications in order to ensure fair use among users and to provide the Service smoothly.
The Company may assign a telephone number to the User when the User uses the Service. The Company may change the telephone number when there is an unavoidable reason for business operations or technical reasons. The Company may grant the User a license to use the provided software. The Company will not transfer any intellectual property rights related to the provided software to the User.
We will endeavor to ensure that the provided software functions to achieve the purpose for which it is provided, but we do not guarantee, either explicitly or implicitly, its accuracy, merchantability, or suitability for purpose (including but not limited to suitability for high-risk operations). Using an old OS (basic software) increases the risk of virus infection. We recommend that you always update to the latest OS.

Article 10 (Terminal Equipment)

To use this service, a terminal device is required. Therefore, after agreeing to these terms and conditions, the User must apply to purchase the terminal device in accordance with the method specified by the Company.
The purchase and sale contract for the terminal equipment (hereinafter referred to as the "Sales Contract") between the User and our company shall be established at the time specified in Article 5, Paragraph 1 (Establishment and Term of the Contract).
Ownership of the terminal device shall be transferred to the user when the user has completed payment of the full amount of the product price to our company. Furthermore, the user may not use the terminal device as collateral, rent, transfer, or resell it prior to the transfer of ownership of the terminal device.
The specifications, performance, and products of terminal devices may be changed without notice.
Returns and exchanges of terminal devices will only be accepted if the device is damaged, soiled, or otherwise misused due to reasons attributable to the Company. In such cases, the User must notify the Company, by the method specified by the Company, of their desire to exchange the terminal device within 8 days of receiving the terminal device.

Article 11 (Delivery of Terminal Equipment)

The Company will deliver the Terminal Equipment to you at the store or via a delivery company.
Products are only shipped domestically. Details will be posted on the separate product page.
Upon completion of delivery or handover at the store, our delivery obligation as a seller is fulfilled, and risk of loss for the Terminal Equipment is transferred to the User.
Our company may cancel the sales contract if any of the items in Article 22 (Suspension of provision and termination of contract) apply. In this case, the user must return the terminal device to our company within 14 days after receiving the notice of termination of the contract from our company, and the cost of returning the device must be borne by the user.
In the case of the preceding paragraph, the Company shall not refund any amount already paid for the terminal equipment.

Article 12 (Cancellation of Provision)

Except in the case of an emergency or unavoidable circumstances, we may suspend provision of the Service after notifying the User in advance in the following cases.
(1) When it is unavoidable due to reasons such as maintenance or construction of our facilities.
(2) When it is unavoidable due to reasons such as a failure or breakdown of our equipment.
(3) When it is unavoidable due to reasons such as maintenance, failure or construction of the connection provider's equipment.
(4) When it becomes difficult for us to provide the Service due to the suspension of the telecommunications business of the connection provider, etc.

Article 13 (Suspension of Use by User)

If the User falls under any of the following items, we may suspend the User's use of the Service without notice or other procedures to the User.
(1) When we discover that a false notification has been made.
(2) When it is clear that the user is not at the address or residence that he/she has notified the Company due to failure to notify the Company as provided for in Article 6 (Changes to Notified Information, etc.) and the Company has confirmed this fact.
(3) When the provisions of these Terms and Conditions are violated.
If a user who has concluded multiple contracts with us (including cases where we determine that the users are the same user in light of the details such as address, name, telephone number and payment method) falls under any of items 1 to 7 of the preceding paragraph in relation to any of those contracts, we may take the measures set out in the preceding paragraph with respect to all of those contracts.
If the User wishes to temporarily suspend use of the Service, the User shall notify the Company in a manner designated by the Company. However, the Service fee will still be charged during the period of suspension.
We may detect requests from users to view websites or content identified by the child pornography address list provided by the Internet Safety Association, and block such access.

Article 14 (Terms of Use of the Service)

In addition to the provisions set forth elsewhere in these Terms and Conditions, in order to ensure the quality of the Service and fairness in its use, if a User's communication volume within a certain period of time exceeds the standards set by our company, the Service may restrict communication usage without prior notice to the User, and the User agrees to this in advance.
In order to increase the display speed on the screen of your terminal device, we may carry out optimization of communications as specified separately by us.
Users may not use the Service using terminal equipment other than that designated by the Company or that conforms to technical standards prescribed by law.
Users may not allow a third party to use the Service, and may not use the Service for any purpose other than their own.

Article 15 (Restrictions on Transfer of Rights, etc.)

The User may not assign or pledge to a third party any of its contractual status or rights and obligations arising from this Agreement under any of these Terms.
Users may not resell this Service or allow a third party to use this Service.

Article 16 (Restrictions on Use)

The Company may temporarily restrict communications in the event of technical, maintenance, or other unavoidable circumstances arising from the Company's business, or in the event of restrictions on communications by a mobile phone carrier based on the provisions of the contract terms for the telecommunications services provided by the mobile phone carrier or the provisions of a contract concluded between the mobile phone carrier and the Company. In addition, the Service does not guarantee the availability, delay time, or other communication quality of the communications.
In the case of the preceding paragraph, the User may not claim any damages from the Company for the restriction of communications, except in cases where the restriction is caused by the Company's intentional act or gross negligence.

Article 17 (Restrictions on communication time, etc.)

In addition to the cases prescribed in the preceding article, when communication traffic is significantly congested, we may restrict communication time or communication use in specific areas.
In the case of the preceding paragraph, in order to give priority to communications necessary for disaster prevention or relief, for securing transportation, communications or power supplies, or for maintaining order in the event of or in the event of a natural disaster or other emergency, and communications containing urgent matters for the public interest, pursuant to the provisions of the Enforcement Regulations of the Telecommunications Business Act, measures may be taken to suspend the use of communications (including measures to suspend communications to user lines, etc. in specific areas) using devices other than mobile wireless devices (limited to those designated by us, contract carriers or mobile phone carriers in consultation with such organizations) used by organizations designated by the Minister of Internal Affairs and Communications in a public notice pursuant to the provisions of the Enforcement Regulations of the Telecommunications Business Act.
If the communication time in a certain period of time exceeds the time specified by our company, or if the communication volume in a certain period of time exceeds the volume specified by our company, we may restrict or disconnect the communication.
In order to ensure fair usage among users and to provide the Service smoothly, we may restrict the speed and volume of communications that continuously and heavily occupy bandwidth, such as video playback and file sharing (P2P) applications.
In the cases of the preceding paragraphs, the User may not claim against the Company any compensation for damages caused by the restriction of communication time, etc.
In order to limit communication time, etc. as stipulated in this Article, we may collect, analyze, and store information related to communications.

Article 18 (Payment Method)

For details on payment methods for this service, please see the "Specified Commercial Transactions Act" on our designated web page.
Specified Commercial Transactions Act: https://fitsimmarket.benefitjapan.co.jp/policies/legal-notice

Article 19 (Management of User ID and Password)

Users who have registered as members of this service (hereinafter referred to as "Registered Users") shall manage their user ID and password for this service at their own responsibility.
Registered users may not, under any circumstances, transfer or lend their user ID and password to a third party, or share them with a third party. If a user ID matches the registered information and is used to log in, the Company will consider that the user ID is being used by the registered user himself/herself.
If you become aware of any unauthorized use of your User ID by a third party or if you have forgotten your User ID, you must immediately notify us and follow any instructions we give you.
We shall not be liable for any damages incurred as a result of a third party using your user ID and password, except in cases where we are guilty of willful misconduct or gross negligence.
Contractors and Users who choose to pay by credit card when using the Service shall do so at their own risk, recognizing that there is a risk of information leakage, etc., when transmitting credit card information, etc.

Article 20 (Assignment of claims)

We may assign or provide as security to a third party the claims we have based on the sales contract with the purchaser. In this case, the purchaser agrees in advance to the assignment of the claims and to our providing the purchaser's personal information to the transferee or security interest holder.

Article 21 (Surcharge)

If a User illegally avoids paying the fee, the User shall pay to the Company a surcharge equal to twice the amount avoided (excluding the amount equivalent to consumption tax) plus the amount equivalent to consumption tax (in the case of fees for which the amount equivalent to consumption tax is not to be added pursuant to the provisions of the fee schedule, an amount equivalent to twice the amount avoided).

Article 22 (Suspension of provision and termination of contract)

If any of the following applies to a user, we may suspend provision of the Service or terminate the contract without notice to the user.
(1) If it is discovered that a false statement was made to the Company when the User commenced use of this Agreement
(2) If there is a violation or risk of a violation of any provision of these Terms and Conditions
(3) If the User takes any action that places an excessive load on the facilities or lines used in the provision of the Service or that interferes with the operation of such facilities or lines
(4) If it is discovered that the Service is being used using terminal equipment other than that designated by the Company or that conforms to the technical standards prescribed by law.
(5) In addition to the preceding items, if the User engages in any act that the Company determines to be significantly disruptive to the Company’s technical or business operations, the Company shall not be liable for any damage suffered by the User as a result of the suspension of provision of the Service or the termination of the contract under the preceding paragraph.

Article 23 (Suspension of provision)

We may suspend provision of the Service without notice to Users when we conduct maintenance or construction on the facilities or lines used to provide the Service, when a line failure occurs, or in other unavoidable circumstances.
We shall not be liable for any damage suffered by the User as a result of the suspension of provision of the Service as described in the preceding paragraph.

Article 24 (Prohibitions for Users)

Users shall not use this service to engage in any of the following acts:
(1) Any act that infringes or may infringe the copyrights, trademarks, or other intellectual property rights of the Company or any other person.
(2) Any act that infringes or may infringe on the property, privacy or portrait rights of others
(3) Any act that unfairly discriminates against, libels, or insults others, encourages unfair discrimination against others, or damages their reputation or credibility
(4) Any act that is or is likely to be linked to crimes such as fraud, child prostitution, and illegal buying and selling of savings accounts and mobile phones.
(5) The act of transmitting or displaying images, videos, audio, documents, etc. that are equivalent to obscenity, child pornography, or child abuse, or the act of selling media containing such content, or the act of displaying or transmitting advertisements that evoke the transmission, display, or sale of such content
(6) Any act that is linked or likely to be linked to drug-related crimes or the abuse of controlled substances, advertising unapproved or expired medicines, or selling medicines the sale of which is prohibited over the Internet
(7) Advertising rare wild fauna and flora species that are subject to advertising regulations for the purpose of selling or distributing them
(8) Advertising money lending without being registered to operate a money lending business
(9) Establishing or soliciting for a pyramid scheme
(10) Any illegal alteration or deletion of information stored in the equipment of the Company or the mobile phone carrier
(11) Impersonating another person to use the Service
(12) Transmitting or posting harmful computer programs such as viruses
(13) Sending advertising, promotional or solicitation e-mails to others without permission, or sending e-mails that are socially acceptable or that may cause disgust to others
(14) Any act that interferes with or may interfere with the use or operation of other parties' facilities or Internet connection service facilities
(15) Any act of engaging in illegal gambling, or inducing others to participate in illegal gambling
(16) Contracting, mediating, or inducing (including requesting others to do so) illegal activities (such as the transfer of firearms, the illegal manufacture of explosives, the provision of child pornography, the forgery of official documents, murder, and intimidation)
(17) The act of transmitting to an unspecified number of people any information that is deemed extremely disgusting to others based on social conventions, such as images of murder scenes, images of animals being killed or abused, or other information that is deemed extremely disgusting to others based on social conventions.
(18) Any act of inducing or soliciting another person to commit suicide, or introducing a method of suicide that is likely to cause harm to others
(19) The act of establishing a link in a manner or for the purpose of encouraging any of the acts listed above, while knowing that such acts fall under any of the preceding items.
(20) Any act of encouraging unspecified persons to post, etc., information that is or is likely to be linked to a crime or illegal act, or information that unjustly slanders or insults others, or violates their privacy
(21) Reselling the Service or Products for personal profit
(22) Any other act that the Company determines to be in violation of public order and morals or the rights of others.
Users must take full responsibility for their use of the Service and the results thereof. If a third party (including other users of the Service) suffers damage in relation to the use of the Service and files a lawsuit or other claim (including a claim against the Company), the User shall settle the claim at its own expense and responsibility and shall hold the Company harmless from any damage or burden.

Article 25 (Limitation of Liability)

Users shall use this service at their own risk. If a user incurs damage in relation to this service, the Company shall not be liable for any damage, except in cases where such damage is due to the Company's willful misconduct or gross negligence.
We shall not be liable for any indirect, special, incidental, derivative, or consequential damages or lost profits, regardless of whether they were foreseeable.

Article 26 (No Warranty)
We do not guarantee that the Service will be suitable for the User's intended use, nor do we guarantee communication speeds.

Article 27 (Changes or Discontinuance of the Service)

We may change, add to or discontinue all or part of this Service.
We shall not be liable for any damage suffered by users as a result of the change, addition or discontinuation of all or part of the Service under the preceding paragraph.

Article 28 (Representations and warranties against antisocial forces)

The User represents and warrants that at the time of entering into and after entering into the Service Agreement, he/she is not a member of an organized crime group, a company or organization related to an organized crime group, or any other anti-social force (collectively referred to as "anti-social forces") and is not under the control or influence of anti-social forces.
If it is reasonably determined that a User falls under any of the following items, the Company may terminate the Service Agreement without any notice.
(1) Belonging to an antisocial force
(2) Antisocial forces are substantially involved in the management of the company.
(3) Making use of antisocial forces
(4) Being involved in providing funds or convenience to antisocial forces
(5) Having a socially reprehensible relationship with antisocial forces
(6) Having used fraudulent tactics, violent acts, or threatening language against a person involved, either by himself or through a third party.
Any user who falls under any of the items in the preceding paragraph will be liable to compensate the Company for any damages incurred as a result of such termination, and will not be able to seek compensation from the Company for any damages incurred by the user.

Article 29 (Governing Law and Jurisdiction)

The establishment, validity, performance and interpretation of these Terms and Conditions shall be governed by the laws of Japan.
Any litigation relating to these Terms and Conditions shall be submitted to the Osaka Summary Court or the Osaka District Court as the court of first instance with exclusive jurisdiction.

Article 30 (Handling of Personal Information)
We will handle any personal information obtained from our subscribers appropriately in accordance with our privacy policy ("Handling of Personal Information").
Our Privacy Policy: https://fitsimmarket.benefitjapan.co.jp/policies/privacy-policy

Article 31 (Others)

If any provision of these Terms and Conditions is determined to be in violation of law, invalid or unenforceable, the other provisions shall remain valid and enforceable.
Our rights arising from these Terms of Use will not be waived unless we expressly notify you of such waiver.
For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact the contact information listed in the "Information Based on the Specified Commercial Transactions Act" on our shop, or contact us via the inquiry form on the shop page.

Benefit Japan Inc.
Established on April 27, 2025

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